Internet Privacy Policy

Thank you for visiting the Energy One Federal Credit Union website. Protecting the privacy of our members and website visitors is important to us. This Internet Privacy Policy explains how information is collected and used when you visit or interact with our website.

For information about how we collect, share, and protect personal information related to our financial products and services, please review our Privacy Policy.

Information Collected Automatically

To help ensure website security and availability, Energy One Federal Credit Union uses software programs to monitor network traffic. This monitoring helps identify unauthorized attempts to upload or change information, or otherwise cause damage to the site.

In addition, limited information is collected for statistical and site management purposes. This information may be used to:

  • Measure website traffic and usage
  • Determine which information is most or least accessed
  • Improve website navigation and content
  • Identify technical performance or system issues.

The information collected is used only to support website operations and improvement.

Website Information Areas

Affiliate Information Areas

Energy One may collect and store information for staff use only when members register to access the website. This information may include:

  • Name
  • Address
  • Phone number
  • Email address
  • User ID

This information is used internally to improve website services and content for members. It is not voluntarily disclosed to third parties.

General Information Areas

Energy One collects limited information such as domain names and the dates and times of website visits. This data helps track site usage, measure traffic, and improve navigation and content.

This information is not voluntarily disclosed to third parties.

Online Registration

Registration and sign-on information submitted through the website is encrypted during transmission. This information is used only to support access to website services and is not voluntarily disclosed to third parties.

Email and Web Forms

Energy One may collect information submitted through email or web forms to respond to inquiries, comments, or suggestions. This information may also be stored to help improve website content and services.

Information submitted through email or web forms is not voluntarily disclosed to third parties.

Cookies

The Energy One Federal Credit Union website uses cookies. A cookie is a small file placed on your device by a website that allows it to recognize and monitor visits.

You may configure your browser settings to notify you when a cookie is requested or to decline cookies altogether. Declining cookies may affect certain website features or functionality.

Additional Information

For more details about how Energy One Federal Credit Union handles personal information related to financial products and services, please refer to our Privacy Policy.

Thank You

Thank you for visiting the Energy One Federal Credit Union website.