Beginning in October 2017, Visa Account Updater (VAU) enables the secure electronic exchange of card information changes between participating Visa merchants and card issuers to ensure as little disruption as possible for your recurring card transactions or account-on-file billers.

If your debit card is replaced, the new card information will be sent to your billers if they also participate in this service, to prevent declined transactions. This means you won’t have to update your card information on file; however, not all merchants will participate so it’s still a good idea to double-check your billing information on file when you receive your new card.

Some examples of recurring card transactions are:

  • Netflix, Hulu, or other streaming services
  • monthly utilities
  • gym memberships
  • insurance premiums
  • recurring charitable donations

Some examples of account-on-file transactions are:

  • Uber, Lyft, or other ride-hailing services
  • online shopping websites
  • online payment services
  • prescriptions

This service is available to all our cardholders for no charge, and you need not enroll or otherwise notify us if you want to participate. If you would rather NOT have your new card information securely updated with your billers and regular merchants, you may opt out of the service. Please fill out the form below to opt out.

Visa Account Updater