Routing and Transit Number
Lost or Stolen Debit Card
To report a lost or stolen debit or ATM card, call 918-699-7100, option 4 or 1-800-364-3628, option 4 during our business hours. After business hours, call 1-833-604-0699.
Lost or Stolen Credit Card
To report a lost or stolen credit card, call 1-800-558-3424 or 605-782-3543 outside the U.S.
Activate Your Card/Set Your PIN
To activate your debit card or set your PIN, call 1-800-992-3808.
Contact Bill Pay
Questions about Bill Pay? Call 1-844-843-9381.
Automated Credit Card Information
Balance, available credit and transaction information is available 24/7 by calling 1-800-558-3424.
Energy One’s TeleBank is available for free, 24 hours a day. Call 918-699-7190 or 1-800-628-7290. Check your balances, transfer funds, get account history and more! All you need is your member number, a PIN, your share and loan IDs, and a touch-tone telephone. Contact your branch office for a PIN.