Members are losing money

July 12, 2019 2:32 pm

Energy One members are losing money to a common scam. Please read this and share it with your friends and family to prevent yourself or someone you care about from losing hundreds of dollars. Here’s how it works:

Step 1: An incoming call from an unknown number. You answer and the person needs your help with something. It sounds easy enough, and you like to help people, so you agree.

Step 2: You provide the caller with your online bank login ID and password so they can make a mobile deposit to your account.

Step 3: You use the money they deposited to buy gift cards, then send them the card numbers and security codes.

Step 4: The check gets returned because it’s fraudulent. You’ve already taken the money out of your account and given it to the stranger but you still owe the credit union for the check.your money is gone

Step 5: You lose hundreds, or maybe even thousands, of YOUR money.

Prevent this from happening:

  • Don’t answer calls from numbers you don’t know. Legitimate callers will leave you a voicemail and you can call them back.
  • Never give someone your online bank login ID and password.
  • Do not accept money from someone you don’t know.
  • Do not buy gift cards unless you are giving them to someone you know for a gift.

Read the Federal Trade Commission’s guidance on this scam, and sign up for their alerts.