Mortgage Conversion UpdateAugust 28, 2017 5:01 pm
The conversion of mortgages to our core processor is complete. You should see your mortgage balance online now, as well as your escrow account if applicable. These will also appear on your next statement. Escrow balances are informational only and deposits to or withdrawals from those account are not permitted.
Online payments may be made for the scheduled payment amount or higher (no partial payments will be accepted). Any amount above the scheduled payment amount will reduce the principal, but will not count as a future payment. A payment must be made every month.
If your account is set as a cross account with another member, they will be able to see this new account. If you do not want that, please contact us at 918-699-7100 or 1-800-364-3628 to change your cross account permissions.
We appreciate your patience and understanding during this process. We hope you enjoy the convenience of real-time payments and balances on your statement. Contact the mortgage department at 918-699-7100 or 1-800-364-3628, option 1 for loans, then option 3 for existing real estate loans if you have questions.