Mortgage Black-Out PeriodAugust 17, 2017 4:50 pm
To complete the conversion of mortgages to our core data processor, a black-out period will begin at 2 PM Central on Tuesday, August 22. During this time, mortgage account balances will not be available to you in Online Bank. We plan to bring the mortgages back online on Monday, August 28.
During this black-out period, no payments will be able to be applied. If you present your August payment during the black-out period, it will be held and applied before the end of the month. If you present your September payment, it will be applied to the new system on September 1.
Thank you for your understanding during this time. We hope the improved process and service will make the brief inconvenience worth it!