Energy One Online Services

Enroll Here!

Free, Fast, Easy, Safe, Secure, and Convenient
Enjoy 24/7 access to your accounts for FREE!
Check your deposit and loan balances anytime, from anywhere
See what has posted and balance your account anytime
Transfer money to your other accounts, or make loan payments
Set up recurring transfers to occur automatically
Assign titles or nicknames to your accounts
Send money to other members' accounts

Pay bills, get e-statements, and much more! Contact your branch for a password and get started today!

E-Statements

Free, Fast, Easy, Safe, Secure, and Convenient
Get your statement sooner and in color!
Reduce the risk of identity theft, keep your personal account information out of the mail
Save and store your statements for as long as you want, with no paper clutter!

Bill Pay

No monthly fee!! Save even more time and money!
Quit buying stamps and reordering checks
Track your payments by type - great for tax preparation!
Reduce the risk of identity theft, keep your credit union account number private and keep checks out of the mail
Set bills up before you leave town, and relax on your vacation!
For Bill Pay customer service, call 800-848-2133.

Identity Theft Protection

Identity theft is one of the fastest growing crimes, but we want you to know that we value and protect your security. We have several measures in place that we offer our membership:

Visa check card protection—FraudWatch PLUS
This automated tool will monitor your Visa check card usage trends and notify you when any transactions seem out of the ordinary. For FraudWatch PLUS to work properly, we must have current, working phone numbers for you, and a password on file. Please contact the credit union to ensure your information is up-to-date.

Identity theft protection—AlertMe
This credit-monitoring tool gives early warning of activity on your credit report. Since credit report activity can be a sign of possible identity theft, early detection can help you catch problems quickly to minimize losses. AlertMe will also send you an email to remind you to order your annual free credit reports, and it provides up to $25,000 in cash to help cover any expenses you may incur if you do become a victim. The AlertMe cost is $4.25 month. Quarterly and annual plans are available at a reduced rate. To enroll, login to Online Bank and click "AlertMe" under the Services menu on the left.

Online banking protection—Multi–Factor Authentication
This security feature works 24/7 to protect your Online Bank account, even when you're not online! For frequently asked questions about MFA, click here. It helps guard against fraudulent logons, phishing—malicious requests for your personal information, and identity theft. Multi-Factor Authentication makes your account harder to compromise, because it relies on more than just a password for access. You will be shown a picture and a phrase each time you login, to prove to you that you're at the authentic Online Bank site, and you will register the computer(s) you use to access your account. Any attempts to login made from an unregistered computer will prompt the system to ask for further verification, such as the answers to secret questions you have previously set up.

Statistics for 2006 are not yet available, but in 2005, 90% of identity theft occurred off-line, according to the Better Business Bureau. Going through trash and mail were among the most common ways to victimize someone. The BBB recommends that you bank entirely online to protect yourself. That's why Energy One offers the full suite of online banking options for free. Online Bank allows you to monitor your accounts in real-time, so you can catch suspicious activity as it happens! Bill Pay keeps your checks out of the mail and your account number private. E-Statements also keep your account numbers and information out of the mail. Sign up for free at www.energyone.org and remember that Energy One is here to protect you.
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Home & Family Finance

How much house can you afford?
What is a reverse mortgage?
How much return will you get on that kitchen remodel?
How can you get the best deal on a new car?
How much money do you need to retire?
How can you get out of credit card debt?

For the answer to these and more personal financial issues, visit Home & Family Finance. This section is full of articles, Q&As, and calculators to help you become more financially savvy. With sections on automobiles, housing, retirement, credit, technology, and daily money tips, you're sure to find something for you. Check back often, because the information is continually updated.
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Check Re-ordering

Check printing fees vary by design. All checks are duplicate carbon copy checks and your original checks are retained by the credit union for safekeeping. However, check copies are available upon request. We encourage members to order their checks through the credit union.

If you order your checks somewhere other than the credit union, please be advised that you may not use checks in the 9,000-10,000 series, or in the 80,000-90,000 series. These check numbers are reserved for loan account checks and will not post properly to your checking account. You will be responsible for fees incurred to replace checks of the above named series.
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To report a lost or stolen ATM or Debit Card, please do the following:

Between 9:00am and 4:00pm Monday through Friday call (918) 699-7118 or 800-364-3628 extension 7118.

On weekends and on holidays, and after 4:00pm on weekdays call 800-791-2525.
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Stop Payment

To request Stop Payment of a check, download this form, fill it out, sign it, and send it to your branch.
To request Stop Payment of an automatic withdrawal, EFT, or ACH, please contact your local branch.
To request Stop Payment of a Bill Payment item, contact I-Pay, the Bill Pay provider, at 800-848-2133.

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Tax Filing

Save money. Save time. Get your refund fast with e-file and direct deposit. Start now.
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